FAQ
How do I download the kit I bought?
After every order, you will be granted with an instant download. This download may take everything from 10 seconds to 3 min to appear. If you choose to not download there, you will always receive a mail with your download link.
Any problems with downloads, please contact customer service or send a mail to fikonrecords@gmail.com for a fast answer.
How do I install my kontakt library?
- Unpack the .RAR file of your library purchase
- Save the library folder to your desired destination
- Open kontakt
- Click the .NKI file either of a preset or the instrument itself
- Drag it into kontakt blank space (the big view to the right)
- Your instrument will now load and you are ready to go!
With larger, more advanced banks, further installation steps need to be taken. This will be specified in the download .RAR file and also comes with a written manual + a video tutorial on the product page.
Are your kits Royalty Free?
All our drum kits, kontakt banks, instrument kits and generally our production creation packs like one shot sounds are 100% ROYALTY FREE!
Only things we sell on the website that are not Royalty Free is loops. These needs to get cleared with us regarding major placements.
How do I install the kits?
All our kits is delivered in .RAR files so the audio files will not be damaged during the download / unpacking. You need to extract the files from the .RAR files to start using them. You can extract the files from the .RAR file using a free application called "WinRar".
What happens if I get a placement with a sample from a kit?
For everything about clearences, guidelines and etc, every kit includes a document which explains it.
All our melodies we sell are made by us (unless otherwise stated), so just e-mail us regarding a placement and we will help with the placement, adding in our lawyers and industry standard practices.
Do you do returns/refund?
No, we only sell digital products, there is no way we can accurately prove that you have deleted, stopped using or uninstalled the digital product you have bought. Therefore, like every other digital product creators, we do not accept returns/refunds.
Can I sell my kit through Fikon?
No, only Fikon Members can sell their kits on this site.@
How do I join Fikon?
No way.
Hopefully this helps your situation, if not, please feel free to contact us!